Bespoke Solutions
Tailored by Star Consulting for your needs
Star Consulting works alongside organisations to design consulting, capability-building and organisational development solutions tailored to their specific needs, objectives and operating context. From assessing the current state and identifying priorities to shaping the solution and delivery approach, each engagement is designed to deliver practical outcomes, strong applicability and sustainable value.
Consulting & Solution Areas
Integrated solutions across the business growth journey
From strengthening management foundations and enabling transformation to unlocking new growth opportunities, Star Consulting brings together consulting expertise, technology and partner capabilities to address specific business challenges.
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Strengthening strategy, organisation, leadership and management systems to enable consistent execution and support future growth.
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Helping organisations strengthen operational performance, leverage technology, accelerate innovation and respond to evolving sustainability requirements.
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Connecting investment, technology, markets and trust infrastructure to help organisations unlock growth opportunities in Vietnam and internationally.
1. Management Foundations
Building the foundations for effective operations and sustainable growth
Star Consulting brings deep expertise and practical experience across strategy, organisation, leadership development, capability management, performance, and rewards. Our team has contributed to projects involving workforce strategy, restructuring, job architecture, competency frameworks, talent and succession management, KPIs, performance management, and leadership development within large-scale organisations.
This enables Star to approach the organisation as an integrated system, connecting strategy with structure, people, capabilities, and operating mechanisms to create a strong foundation for long-term growth.
Strategy
& Organisation
Partnering with organisations to develop strategy, business models, and operating models, while supporting restructuring and the management of organisational and cultural transformation.
Consulting & Delivery Capabilities
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Corporate strategy development and review
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Business model design
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Operating model design
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Human resources strategy and workforce planning
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Workforce planning and segmentation
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Identification of critical roles and positions
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Organisational restructuring
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Change management and cultural transformation
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Organisational health assessment
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Employee engagement and effectiveness surveys
Organisation Design & Competency Frameworks
Designing organisational structures, workforce sizing, job architecture, and competency frameworks to create a foundation for talent management, succession planning, and workforce transformation.
Consulting & Delivery Capabilities
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Organisation structure design
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Review of functions and responsibilities across business units
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Workforce sizing and manpower planning
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Job and position architecture
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Job analysis and job description development
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Job architecture design
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Competency framework and competency dictionary development
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Competency mapping by role
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Behavioural proficiency level design
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Competency assessment tool development
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Career pathway design
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Talent and succession management systems
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Organisational health assessment
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Employee engagement and effectiveness surveys
Leadership Capability Development
Developing leadership and management capability across different organisational levels through training, coaching, and structured leadership development pathways.
Consulting & Delivery Capabilities
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Leadership competency framework development
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Leadership capability assessment
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Leadership development pathways by management level
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Leadership and management programme design
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Team management capability development
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Coaching and feedback
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Delegation and empowerment
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Team performance management
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Strategic thinking and decision-making
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Leading change
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One-to-one coaching for managers and leaders
Performance & Total Rewards
Designing BSC–KPI systems, performance management frameworks, accountability structures, and compensation and total rewards policies aligned with business objectives.
Consulting & Delivery Capabilities
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Corporate Balanced Scorecard development
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KPI system design
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KPI cascading across business units and positions
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Performance management cycle design
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Performance review process development
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Accountability and governance design
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Salary structure design
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Reward and recognition policies
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Total rewards design
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Performance management tools and systems
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Linking performance with development and rewards
2. Transformation & Innovation
Turning the need for change into execution capability
Star Consulting combines expertise in customer and employee experience, technology, AI, sustainability, and innovation to support organisations undertaking multidimensional transformation. Our approach does not separate people from technology, or strategy from execution capability. Instead, we connect these elements to ensure that transformation becomes embedded in the organisation’s day-to-day operations.
Star’s capabilities include customer and market experience advisory, innovation culture and capability development, digital and AI capability building, digital learning solutions, ESG and green transformation advisory, and green capability development for organisations and individuals.
Service Excellence Advisory
Enhancing customer and employee experience through journey design, service culture, UX, and fit-for-purpose service standards.
Consulting & Delivery Capabilities
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Customer research and insight
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Customer experience strategy
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Customer journey design
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Touchpoint identification and optimisation
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Service standard design
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Experience and satisfaction measurement
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Service culture development
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Employee experience design
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User experience design
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Omnichannel experience management
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Linking customer experience with business transformation
Digital Transformation, AI & Technology
Developing digital strategies and applying AI, data, automation, and AI governance, while strengthening Digital HR and fit-for-purpose technology platforms.
Consulting & Delivery Capabilities
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Digital transformation maturity assessment
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Digital transformation roadmap development
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Identification of AI use cases and opportunities
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Process digitalisation and automation
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Digital HR transformation
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Digital employee experience design
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Data-driven management applications
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Responsible AI governance and use
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Digital learning system design
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Interactive E-learning development
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Gamification and VR/AR applications in learning
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Digital and AI capability development for employees and managers
Sustainability, Green Transformation & ESG
Supporting organisations across ESG, carbon management, sustainable finance, and ESG reporting, while developing green transformation, sustainable energy, and green capability solutions.
Consulting & Delivery Capabilities
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ESG maturity and current-state assessment
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ESG materiality and risk assessment
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ESG and green transformation strategy and roadmap development
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Emissions and carbon management
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Development of ESG metrics, data systems, and reporting
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ESG due diligence and impact assessment
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Green and sustainable finance
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Green transformation programme and project management
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Green competency frameworks for organisations and specific job families
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ESG and green capability programmes tailored by sector, role, and management level
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Certification and professional credential programmes
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Development of expert and partner networks within the sustainability ecosystem
Innovation & Entrepreneurship
Designing and developing innovation ecosystems through startups, accelerators, sandboxes, and university–industry collaboration to enable new ideas and initiatives.
Consulting & Delivery Capabilities
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Innovation capability assessment
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Innovation mindset development
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Design Thinking
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Creative problem-solving methodologies
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Innovation initiative design and management
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Internal innovation programme development
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Entrepreneurship programme design
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Startup mentoring
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Corporate–startup connections
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University–industry collaboration
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Expert and investor network development
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Innovation ecosystem development
3. Growth & Trust
Connecting organisations with opportunities, markets, and trusted ecosystems
Star Consulting develops connections across businesses, technology, investment, markets, and domestic and international ecosystems.
Through our network of experts, enterprises, innovation organisations, and international partners, Star helps connect real business needs with relevant capabilities, technologies, resources, and partnership opportunities.
Our experience continues to expand across innovation ecosystem development, international market access, technology partnerships, transparency and traceability solutions, and the development of more sustainable value chains.
Investment, Technology & Project Advisory
Consulting & Delivery Capabilities
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Market and investment opportunity analysis
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Preliminary business opportunity assessment
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Project structuring support
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Investor connections
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Technology partner identification and selection
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Industry expert mobilisation
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Stakeholder coordination
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Project management
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Transformation and investment project support
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ESG consideration and assessment within projects
Connecting organisations with investors, experts, technology providers, and industry partners across logistics, aviation, energy, airports, seaports, and infrastructure.
International Trade & Market Development
Consulting & Delivery Capabilities
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Market research and analysis
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Market opportunity assessment
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Market entry strategy development
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Partner identification and screening
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Business matchmaking
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Customer and distribution channel connections
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Solution localisation support
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Market study programmes
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Business study tours and networking programmes
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International ecosystem connections
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Partner engagement and follow-up support
Helping organisations understand new markets, build relevant connections, and prepare the conditions required for successful market expansion.
Authentication, Traceability & Anti-Counterfeiting
Consulting & Delivery Capabilities
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Product authentication
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Product identification
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Traceability solutions
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Supply-chain transparency
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Smart label solutions
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Data applications for traceability
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Blockchain applications where appropriate
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Anti-counterfeiting solutions
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Supply-chain data management
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Data analytics for authentication and control
Applying smart labels, traceability technologies, blockchain, AI, and supply-chain data to authenticate products, combat counterfeiting, and strengthen market trust.
Our Solution Design Principles
From business challenge to integrated solution.
Every Star Consulting Bespoke Solution begins with a real business need and is architected around clearly defined business objectives. We bring together the right expertise, technology and partner capabilities while maintaining end-to-end ownership of the client experience, quality and project outcomes.
01. Start with the Business Challenge
Understand the challenge, current state, objectives and market context before defining the solution.
04. One Accountable Client Lead
Star Consulting manages the client relationship and coordinates the full engagement, providing one clear point of accountability rather than requiring clients to manage multiple providers.
02. Architect an Integrated Solution
Translate the challenge into a clear solution architecture that may combine consulting, training, technology, data and market development.
05. One Consistent Quality Standard
Apply consistent standards across experts, methodologies, data, confidentiality and project deliverables.
03. Mobilise the Right Expertise & Partners
Select and coordinate the capabilities best suited to the required expertise, industry context and delivery location.
06. Stay Engaged Through Outcomes
Our role does not end with recommendations or a final report. Star Consulting supports implementation, mobilises resources, measures outcomes and enables continuous improvement.
How We Work
01.
Understand
Understand the challenge & current state
02.
Architect
Design the right solution
03.
Mobilise & Deliver
Bring together the right expertise and deliver
04.
Measure & Improve
Measure outcomes & continuously improve
Star Consulting goes beyond recommendations. We work alongside clients from understanding the challenge through implementation and results.
Start with Your Needs
Every need and challenge calls for a different approach. Share yours with Star Consulting, and together we’ll identify the solution that best fits your context.