HR Consulting | Star Consulting

HR Consulting Services

"Culture eats strategy for breakfast", Peter Drucker

Building a human-first organization

We offer a comprehensive suite of services in areas that are pivotal to organizational growth, including:

Human Resource Management: Building robust HR systems, talent acquisition, and workforce development.
Business Transformation: Guiding seamless change management processes and fostering agility.
Operational Excellence: Streamlining processes to enhance efficiency and productivity.
Customer-Centric Strategies: Designing approaches that put your customers at the heart of your operations.
Governance and Leadership Development: Strengthening management frameworks and empowering leaders to inspire and innovate.

By leveraging global best practices while adapting to local dynamics, we help organizations navigate Vietnam’s competitive landscape with confidence. Our collaborative approach ensures that each solution is not only strategic but also actionable and impactful, driving real results.

HR Consulting and Leadership Capability Development

Services

Our signature services:

Strategic Workforce Planning
Talent Management and Succession Planning
Leadership Development and Culture Transformation
People Analytics and Insights
Digital and data-driven HR Integration
Compensation and Rewards Strategies
Diversity, Equity, and Inclusion (DEI) Frameworks

Our signature services:

Leadership Training Programs: Focusing on agility, resilience, and strategic thinking to navigate change.
HR Professional Development: Enhancing HR skills in talent acquisition, employee engagement, and workforce planning.
Customized Program Design: Tailored to the size and growth stage of the organization, addressing specific challenges and opportunities.
Blended Learning Delivery: Combining in-person workshops, digital platforms, and experiential learning for maximum engagement.
Change Management and Cultural Adaptation: Supporting businesses in aligning leadership and HR strategies with evolving market demands.

Our signature services:

Optimizing HR Practices and Operations: Streamlined HR processes to enhance efficiency and ensure compliance, Redesigned workflows to reduce complexity and improve accuracy.
Lean Management for HR: Applied lean principles to eliminate waste and optimize resource utilization, Developed scalable HR systems to support organizational growth.
Enhanced Service Delivery: Built HR service delivery models prioritizing employee satisfaction and operational efficiency, Established shared service centers and centers of excellence for consistent, high-quality service.
HR as a Strategic Business Partner: Aligned HR goals with business objectives to drive innovation and growth, Fostered collaboration between HR and other business functions to create measurable value.
Digitalization and Automation of HR Processes: Implemented advanced HR technology solutions such as HRIS, data-driven tools, and self-service portals, Automated repetitive tasks like payroll, onboarding, and compliance tracking, saving time and reducing errors.

Our signature services:

Customer-Centric Operating Models

Restructured organizations around customer journeys and touchpoints.
Shifted from traditional hierarchies to agile, value-driven teams

Agile Ways of Working

Implemented frameworks like Scrum, Kanban, and SAFe to boost flexibility.
Enabled cross-functional collaboration and faster decision-making.

Cultural and Mindset Shift

Fostered cultures of learning, adaptability, and innovation.
Trained teams in agile principles for empowerment and accountability.

Technology Enablement for Agility

Introduced tools like collaboration platforms and project management software.
Used data analytics to enhance customer insights and agile performance.

Change Management for Agile Transformation

Guided teams through agile transitions, ensuring alignment and commitment.
Addressed resistance with tailored interventions and clear communication.

Our proven capabilities

Led and implemented HR Initiatives at Habubank and Techcombank
Developed HR initiatives & People Agendas aligned with HR Strategy
Conducted Workforce Segmentation and Identification for Critical Roles
Restructured the workforce and developed a new compensation and benefit framework for an airline.

Implemented Performance Management System Re-architecting, and developed an in-house ePMS software in cooperation with IT at a top bank
Implemented “Job Categorisation and Capability Enhancement" (JobCat project) at a private large-scale bank along with its banking academy establishment
Developed sets of KPIs for a top bank, both bankwide and for each business unit
Developed a top bank's HRM system
Conducted HR components of Wealth Advisory project.

Developed and implemented action programs regarding Corporate Culture and Employee Value Propositions
Corporate Culture Enhancement Project at a large-scale bank in cooperation with global consultants
Carried out Employee Effectiveness Surveys (EES) and Organisational Health Evaluation in cooperation with international consultants for several banks
Conducted a top bank's HR restructuring project, related to JD, JS, Salary Framework, Competency Framework development, and Training and Development Center setup

Developed the Leadership Competency Model and Framework for all leadership levels, along with the leadership development roadmaps and programs (ILEAD) for a private bank
Reviewed and adjusted the Core Competency Framework, as well as developing the Core Competency Assessment Toolkit for several banks
Led the Technical Competency Framework development by job families (nearly 30 job families) at a private bank
Implemented the RM Capability Project at Corporate Banking Division at a top large-scale bank
Implemented Talent Management programs and Succession Planning for critical positions and talents at a top large-scale bank
Advised and developed career development roadmaps for employees at a state-owned large-scale corporation.

Contact

(+84) 0913.075.495

info@starconsulting.com.vn

2nd Floor, 29 Pho Loc, Xuan Dinh, Bac Tu Liem, Hanoi

HR Consulting Services

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Our proven capabilities