Mr. Bruno Destombes

A multilingual international business consultant and e-commerce specialist with extensive experience across diverse industries, including FMCG, Banking, Tech based business, Healthcare, Education, and Construction material, and markets spanning Europe, USA, South America, and Asia, including Vietnam. In marketing, led regional trade campaigns for Nestlé, orchestrating strategies tailored to diverse consumer behaviors and regional market dynamics. Defined customer segmentation and value propositions for Medtronic’s first online medical sales platform, targeting healthcare professionals globally. Developed go-to-market strategies for ERP software expansion, establishing a global network of value-added resellers. In product management, designed customer-centric SaaS solutions for innovative startups, aligning solutions with market needs and delivering seamless user experiences across regions.

With hands-on expertise in sales operations, managed customer success teams across Europe, ensuring flawless customer onboarding, training, and service delivery. Successfully navigated change management and continuous improvement projects, centralizing customer service teams and improving SLAs, while leading the operational transition during the M&A of Naymed into Medtronic. Demonstrated a deep understanding of service quality, enhancing customer loyalty and brand perception through CRM systems and well-trained teams.

Having worked in multicultural environments and across industries, this professional blends global strategic insight with local expertise, including the dynamic markets of Vietnam to deliver impactful results, whether adapting strategies to local market nuances or driving global-scale transformations