Ms. Thuy Tran

With over 20 years of experience working in government organizations, international institutions, banks, and finance, Ms. Thuy is an expert in driving organizational excellence and growth. She has held numerous key positions such as Board Member, Director of Human Resources, Director of Training & Development, Director of Customer Experience, Director of Sustainability, COO, among others.

She possesses in-depth knowledge and expertise in designing transformation strategies, expanding markets, enhancing customer engagement, and developing resilient leadership and culture. Her proven track record includes successfully managing complex change initiatives to align operations with strategic goals, delivering sustainable results, and creating impactful outcomes.

Ms. Thuy has excelled in managing complex change projects, helping organizations achieve their strategic goals efficiently and sustainably. She has successfully led numerous initiatives, notably: Customer centric transformation program, Financial Investment market expansion strategies - introducing “investment for all” approach and execution projects, Digital transformation: from customer fronts to operational excellence, Leadership Development: Agile organizational transformation, Operational Automation: Boosting business growth from inside out.

In 2024, she was awarded the United Nations Asia-Pacific Leadership Commitment Award.